Shipping policy

Shipping

We proudly ship worldwide.

All orders are carefully inspected and packaged to ensure your jewelry arrives safely and beautifully presented.

Processing Time

• Orders are processed within 2–5 business days after payment is confirmed.
• During product launches, holidays, or promotional periods, processing may take slightly longer.

Delivery Time

Estimated delivery times vary depending on the destination:

• Taiwan: 1–3 business days
• Asia: 3–7 business days
• North America: 5–10 business days
• Europe: 5–10 business days
• Australia & New Zealand: 5–10 business days
• Other countries: 7–14 business days

Please note that delivery times are estimates and may be affected by customs clearance or local courier services.

Customs & Import Duties

International orders may be subject to customs duties, import taxes, or other local fees determined by the destination country. These charges are the responsibility of the customer.

Once an order has been shipped, we are unable to redirect or modify the shipping address.